Personnel and human resources administrators in law firms care as much about their careers as the lawyers that they serve.  Having high emotional intelligence (EI) – skills people use to manage their emotions wisely – is a key component to success and satisfaction.

If you are in a leadership position in personnel or human resources administration, not only do you want to have strong emotional intelligence yourself, but you also want the people you oversee to have strong emotional intelligence, too.

Multi Health Systems (MHS) surveyed 104 personnel and human resources administrators. MHS arrived at the five most critical factors significant for these occupations. They are:

✅ Happiness

✅ Self-Actualization

✅ Optimism


✅ Stress-Tolerance

Given the upside potential, maximize your career path and your group’s performance by using a data-and-research-based method of having emotional skills, strengths and challenges assessed and developed.

Consider EQ assessment and training for yourself and/or for your organization. This is concrete plan that will increase and protect career performance and even improve life satisfaction, which will also enhance the quality of your workplace.

Curious: Can you think of any other EQ skills that are critical for your job?

Published by Sheryl Odentz on LinkedIn on September 22, 2022. Sheryl is the founder of Progress in Work LLC, an award-winning career management firm.  Sheryl helps lawyers and other types of professionals with a wide range of career issues such as career transitions, business development, and leadership.